Submit Help Request

Please tell us your problem below and we will respond as soon as we can.

You may also contact the helpdesk by calling our office 24/7 at 660-248-6197 or by emailing helpdesk@xiaoneizhi.com. On campus, feel free to stop by our office on the first floor of Cupples Hall M-F 8-4.

PLEASE NOTE: If you need assistance during non-business hours, we offer limited phone support for Eagle Account or myCMU password issues only.

Help Request Form